GeekSpot offers a 1 year replacement warranty on new products with proof of purchase.
Your exchange, refund or repair request must be accompanied by your provide proof of purchase. GeekSpot reserves the right to decline an exchange, refund or repair where a fault is caused by misuse or neglect.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
If you wish to return a product due to change of mind, please note this will evaluated on case by case basis and you will be charged restocking and shipping fees. If the product is not returned in "as-new" condition your request may be denied
If your product is not covered by the Warranty, you are responsible for one hundred percent (100%) of the cost to repair or replace the product. Once we receive your product, we will inspect it to determine the cause of the defect, malfunction or failure. After completing our inspection, we will contact you and inform you of the total repair or replacement cost. If your product is not covered under the Warranty, your product will not be repaired or replaced until we receive payment from you.
Please contact us at firstname.lastname@example.org to organise warranty process
We will need the following information
We will then attend to your issue as soon as possible - please note we are a small business and we do our best to respond to all queries in a timely manner but there may be a short delay